Frequently Asked Questions – Functional Speech Therapy

If your child has not been evaluated within the past 12 months, we will conduct an evaluations to determine areas of need and frequency of therapy, as well as write new treatment plan goals. We conduct evaluation/s during your child’s first session/s. Your therapist will prepare you for what is needed during the evaluation, who will participate, what to expect, and answer any questions you may have before the evaluation appointment.

If you have a current evaluation, your child may not need to be evaluated. Your therapist will review your child’s report(s) prior to beginning services and create a new treatment plan with goals for therapy and for the family.

If your child is unable to participate in a scheduled session, please cancel the session by contacting your therapist via email or phone a minimum of 24 hours in advance. Late cancellation or now show fee is $100 and is not billable to insurance. We understand that children may present symptoms of illness the morning of his/her therapy session. Your therapist will attempt to reschedule your child’s session to the best of their ability.

Payment is due at the time of session. One of our team members will check your insurance coverage prior to starting services. We submit claims to your insurance after each session. Once the claim is finalized, we will charge the credit card on file for any amount not paid by the insurance, and you will receive an invoice via email. If your plan is not one that we accept, our team member will discuss your out of pocket payment options. We offer payment options for private pay clients. Find out more by contacting us.

Each session is individualized and engaging to target your child’s therapy goals. Our therapist will send you an email which will contain information on how to join the sessions, materials you need to participate, and the date and time of your session. You simply click on the emailed link and within seconds you will connect via a secure video platform with one of our therapists. Sessions run for 50-55 minutes, with 5-10 minutes at the end of the session to discuss strategies and provide parent education.